Frequently Asked Questions

To receive information from and/or a copy of a York County Emergency Medical Services Incident Patient Reports (Pre-Hospital Patient Care Report), you must contact the York County Department of Fire and Life Safety for information about what is required to make this request by calling 757-890-3600, Monday through Friday between the hours of 8:15 a.m. and 5 p.m. (eastern time), except holidays.

To receive information from and/or a copy of a York County Fire (NFIRS) Incident Report, you must contact the York County Department of Fire and Life Safety for information about what is required to make this request by calling 757-890-3600, Monday through Friday between the hours of 8:15 a.m. and 5 p.m. (eastern time), except holidays.

Our EMS transport cost recovery program, or what is commonly known as EMS transport fee, is structured with concern for the medical and financial health of our County residents and visitors. The program has been designed to minimize out-of-pocket expenses for York County residents. As such, after patients’ insurance companies, Medicare or Medicaid are billed for services, we will waive remaining co-pays and deductibles for county residents. Uninsured County residents will be treated with compassion and provided with options to ensure financial hardship is avoided. There will be no charge for emergency medical care treatment if the patient is not transported. Our commitment to you is to provide the best EMS care possible-period. We are proud and privileged to do so.

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